It’s late at night, pouring down rain, and you’ve had a car accident. Luckily, everyone is okay, but the car might not be.
In this scary scenario, who would you rather call? A faceless voice on the phone, or a local agent you know and trust, who can be on the scene within minutes?
Having an agent on the ground who knows you and your town can be huge. We can let you know which local repair shop offers the best service in town. We can also recommend coverage that makes sense for your geographical area—like flood or hurricane insurance.
And we’re here for you when everything goes wrong. We don’t just interpret your policy for you, though sometimes that’s part of our role. We also act as friend, confidante, comforter and supporter on those not-so-great days when you need to file a claim. And that can make all the difference in the world.
Chances are you’ve seen car delearships promoting their 124-point inspection of every vehicle on their lot. Checking so extensively is reassuring, although I might worry about the fact that 124 things can go wrong.
Our agency tries to narrow it down – we’ll call it the five point inspection. Home, Auto, Life, Health and Umbrella. Allowing us to consolidate some or all of your insurance needs ensures you are covered and takes the worry out of being protected. In many cases we can even offer you the convenience of writing one check a month, removing the hassle of multiple payments to multiple insurance carriers.
Our responsbility is to provide quality service and insurance inspections to every customer – that’s why we’re here and that’s what we enjoy. Contact us to see if we can do this for you.
We all know that no two snowflakes are alike. But since snowflakes tend to melt pretty quickly, it’s more important to remember that no two people are alike. For instance, some people love to talk on the phone, while the mere thought of a phone chat makes others turn green. Many people prefer to do everything on the computer, while some like an old-fashioned face-to-face meeting.
And that’s cool with us. You can get in touch with us any way you want. We’re always here for you, to answer questions about your policy, make a change to your coverage, or file a claim. Personalized attention is never more than a phone call away.
But if you prefer a cruise down the information superhighway instead, we can help with that, too. Erie Insurance agents can be reached via e-mail (but remember, never send us private information this way). If you prefer to the do-it-yourself route, you can file claims online at http://www.erieinsurance.com, look at Frequently Asked Questions, get an auto quote, or pay your bill with a few clicks of your mouse.
You should never dread getting a call from your insurance agent. So let us know: how can we contact you? We’ll listen.
Being lost is no fun. One wrong turn, and you can wind up desperately stranded in the woods. The easiest way to stay on the right track is to have a map firmly in hand. It’s true when you’re traveling, and it’s true in life. Erie Insurance agents may be located across 11 states and the District of Columbia, but they’re all united by a common map.
For us, that map is the guiding principles of Erie Insurance. We just look to these simple directions:
- Follow the Golden Rule: Treat others as you’d like to be treated.
- Stick together: At ERIE, both agents and corporate employees work together for the greater good of our policyholders.
- Veer to the right: We follow the highest ethical standards. Honesty and dedication are critical in all aspects of our relationships with Customers.
- Above All in Service: When all else fails, when the path is dark and twisting, all that our agents need to remember is to always give you the best in service. It’s always the right thing to do.
It’s a simple map, but we are careful to follow the directions to the letter. So you can relax: we’ll always help you along the way.
Have you ever gotten a hard sell? It’s not a good feeling, and we never want you feel that way when it comes to your insurance.
Think of us as your guide and advocate in all things insurance. We’re here to steer you to the policies that are right for you, not to pressure you into coverage you don’t need. We’re here to make sure that you get the money that you’re owed when you make a claim, not to bury you in mounds of red tape.
It’s because we take our job as your guide so seriously that Erie Insurance is consistently rated the number one auto insurer for new buyer customer satisfaction. Let us help you blaze a trail to the insurance services that are right for you. We promise not to lead you astray.
We love seeing our clients. We love it when they drop in to chat about their policies, or when we run into a client at the grocery store. It’s always great to catch up on how they’re doing and what’s new.
While these encounters are usually fun and light-hearted, we also see many of our clients on the bad days. The days when your car skidded into a tree, or when the roof started leaking. When a client calls us about a claim, we know that the last thing they want to worry about is whether or not the insurance company is going to make it hard for them to get it taken care of.
And that’s where your agent comes in. No one likes having to file a claim, but your agent is there to make sure the process is as smooth and easy as possible. We can help you find a repair shop, make sure that an adjuster gets to you quickly, and above all, make sure that your claim is processed as soon as possible so you can get back to living your life.
These are just a few of the ways that your Erie Insurance agent can help you. Just relax. We’ve got this.
It’s one of thefirst things that kids learn in preschool: “Now, don’t pull Jimmy’s hair. You wouldn’t like that if he did it to you, would you?” The Golden Rule is one of the simplest rules in the world, and at Erie Insurance, we think it’s pretty important.
A lot of companies have long, complicated mission statements talking about paradigms and synergy. Erie Insuranceis a little different, though. When H.O. Hirt founded ERIE in 1925, he wanted a business that was based on “simple common sense, mixed with just plain decency.” That’s why our guiding principle is familiar: “Do unto others as you would have them do unto you.”
No need to complicate it or whitewash it: at ERIE, the Golden Rule is our guide. It’s easy to remember and even easier to apply. We’d all like to be treated with dignity, respect, honesty, and H.O. Hirt’s good old common sense.
After all, if kids in the sandbox can learn to treat each other well, why can’t your insurance company?
Everyone’s passionate about something. For some it might be painting, writing the great American novel, or open heart surgery. But all Erie Insurance agents are passionate about one thing: insurance. It can seem a little strange, we know, but we love reading about insurance, learning more about insurance, and telling other people about insurance.
Sometimes it may seem like you need an interpreter to understand your coverage. Luckily, all ERIE agents are fluent in insurance, and we’re here to help you translate. Got a question? No need to go hunting through your policy to find the answer, just let your agent know, and we’ll get you the answers.
You have enough going on in your life without having to become an expert on insurance, too. You just want to know you’re covered when the unexpected happens. But with an ERIE agent, you can relax and know that there’s someone there – just a phone call away – when you have questions.
Latest on Twitter